FAQ

CANCELLATION POLICY

On our website, it's simple and clear: cancellation is free up to 7 days before your arrival. You may cancel free of charge until 7 days before arrival. You will be charged the total price of the reservation if you cancel in the 7 days before arrival. If you don't show up you will be charged the total price of the reservation.

SECURITY DEPOSIT

A deposit / pre-authorization of €500 may be requested before your arrival (you will receive a secure link) to cover possible damages. This pre-authorization will be canceled on the day of departure if no damage has been observed in the accommodation during your stay.

LOCAL CITY TAX

When you booked online, you have already paid the tourist tax in the rental price. No additional charge will be requested upon arrival.

CLEANING

Cleaning is included (we do not charge extra, unlike other rentals). However, we take good care of our apartment and thank you in advance for leaving it as you found it on your arrival.

HOUSEHOLD LINEN / WELCOME PRODUCTS

You'll just need to come with your suitcases. 😀 Everything is included in the apartment so you can feel like at home (towels, sheets, tea towels, blankets, shampoo, shower gel, hand soap, coffee, tea, sugar…)

ANIMALS

We love animals. However, but for hygienic reasons, our little friends, even the small ones, are not allowed to stay in our apartments.

RULES

Our apartments are located in residential buildings. We love our neighbors :) We therefore count on your discretion and respect of the building and the neighbors, especially when you come in or out.
- No smoking (even at the window). The use of electronic cigarettes is also prohibited.
- Forbidden to bring other people into the building and housing
- No parties - No noise between 9pm and 8am